The nurse is providing care to a person who has difficulty hearing high-pitched tones. Which action should the nurse take when caring for this patient?
a. Speak loudly from across the room.
b. Speak softly, using a near-whisper tone.
c. Speak slowly, emphasizing lip movements.
d. Speak rapidly, using multiple hand gestures.
ANS: B
B. For older patients, the first difficult sounds to discriminate are high-pitched tones. It is often more effective to whisper when communicating with the hearing-impaired individual, because whispering decreases the pitch of the sounds. A. C. D. Speaking loudly, emphasizing lip movements, or speaking rapidly with hand gestures is not going to enhance communication with this patient.
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