Even if the speaker does not maintain eye contact with the audience, audience will not notice it.

a. true
b. false


Answer: b. false

Communication & Mass Media

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Phrases such as “Would you be so kind as to...?” and addressing a person by his/her formal title, such as “Mrs. Kincade” are examples of which of the following dimensions of team talk?

A. Identification B. Social distance C. Interdependence D. Power differentiation

Communication & Mass Media

Lin reports: "I always think that people will laugh at my ideas and I will sound stupid. Then I imagine people staring at me while I say something stupid or stand frozen—forgetting my entire train of thought. Next, I feel my heart pound, my stomach turn, and my mouth get dry." What is the firing order for Lin's dimensions?

a. Cognition, imagery, sensation b. Cognition, imagery, behavior c. Cognition, imagery, affect d. Imagery, affect, sensation e. Affect, cognition, imagery

Communication & Mass Media

Millie wants to verbally show Laura that she’s engaged in her message but does not want to interrupt the flow of conversation. Which active listening strategy should she use?

a. paraphrasing b. dialogue enhancers c. asking questions d. silent listening

Communication & Mass Media

Hierarchy of difference refers to

a. a system of classification of people predicated on the socially constructed idea of superior and inferior races. b. a system that reflected the White supremacist ideologies of the colonial period. c. a system based on the law of nature and the survival of the fittest. d. a system that was instrumental in legitimizing a system of domination and European superiority.

Communication & Mass Media