The novice nurse working in an inner-city hospital that serves a diverse client population states "I want to learn everything possible about all of the clients." Which response by the seasoned nurse is appropriate?
A) "I will give you a great book that describes all of the critical factors."
B) "You should always be nonjudgmental."
C) "This will come with time as you get to know clients and then encounter problems."
D) "You need to first understand who you are."
Answer: D
It is a priority for the nurse to develop an awareness of his or her own perceptions, prejudices, and stereotypes regarding the client populations that are served. Reading about culture and remaining nonjudgmental are strategies that can be incorporated after engaging in a self-awareness inventory. Although experience working with diverse clients will help, it will be more meaningful after engaging in a self-awareness inventory.
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