In order to manage your emotions in a conflict situation, it would be helpful to do which of the
following?
A) Immediately confront the other person, so the anger doesn?t fester.
B) Don?t prepare what you will say, so your message will be genuine.
C) Use self-talk to calm your emotions.
D) Stand over the other person to communicate that you?re in control.
C
You might also like to view...
Angela, Bridget, Casey, Greg, Cassie, and Sam are participating in a heated debate about which
movie they should go to see this evening. Which type of communication are they illustrating? A) small group communication B) public communication C) dyadic communication D) intrapersonal communication
Retail is different from other advertising because
a. The store personality is very important b. You can use a more complex message since it stands alone c. its use of muted colors keeps the viewer engaged d. Full wraps allows people to get the big picture
According to a study of college students and their communication activities, over 20 percent of their communication time was spent
a. writing. b. speaking. c. engaging in interpersonal listening. d. reading. e. engaging in media listening.
When verbals and nonverbals clash, most people believe the ________.
Fill in the blank(s) with the appropriate word(s).