Faysal, the CEO of a technological sales company, has noticed that many of his employees are building friendships with one another. He is concerned that friendships in the workplace will lead to too many issues and detract from business-matters. Faysal comes to you, his trusted friend, to discuss his concerns and to ask you for advice. He says, "I just don't see any benefit to having friendships in the workplace." How would you respond?
What will be an ideal response?
- The response reference a majority of the eight values and functions of workplace relationships identified in the text, and indicate their value in the workplace:
* Information exchange - information flows more openly between friends.
* Social support - workplace friends help one another manage the stress and challenges unique to their job.
* Organizational support - workplace friends are allies and advocates who will help one another address organizational challenges or conflicts.
* Newcomer assimilation - workplace friends help newcomers adjust socially and integrate into the organization.
* Improved performance - workplace friends help one another do a better job by providing important info, providing feedback and advice, and lending a hand when needed.
* Retention - the presence of workplace friendships increases the likelihood that people will stay at their current job.
* Organizational change - workers are more amenable to organizational changes that their friends support, so workplace friendships make the distribution and adoption of organizational change easier.
* Organizational enhancement - the preceding seven functions combine to enhance the overall quality and efficiency of the organization.
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