What are switching costs?
What will be an ideal response?
Switching costs are the costs customers incur when they change suppliers. Royalty programs and initial costs, among other strategies, increase the costs of switching. For example, switching costs are high in the software industry.
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Which of the following is a potential pitfall of self-disclosure?
A) Efforts might be seen as inappropriate B) Efforts might be seen as manipulative C) People might react defensively D) All of the above
Chow Company earned $1,500 of cash revenue, paid $1,200 for cash expenses, and paid a $200 cash dividend to its owners. Which of the following statements is true?
A. The net cash outflow for investing activities was $100. B. The net cash inflow from operating activities was $100. C. The net cash outflow for investing activities was $200. D. The net cash inflow from operating activities was $300.
An agency agreement can be implied by conduct
Indicate whether the statement is true or false
Protection of concerted activity may be lost if which of the following occurs?
a. insubordination which is grounds for discharge b. the number of employees is reduced so that the NLRA no longer applies c. a serious disagreement between labor and management d. none of these e. all of these