Patient-centered care requires the nurse to: (Select all that apply.)
a. understand patient preferences
b. be aware of family values
c. recognize the patient's expectations
d. base conclusions on the nurse's personal experiences
e. provide care in a standardized manner
ANS: A, B, C
Patient-centered care requires the nurse to understand patient and family preferences and values. Nurses must recognize patients' expectations for care and provide care with respect for the diversity of human experience. While interpreting data, the nurse must be careful to avoid inaccurate inferences (i.e., conclusions) based on the nurse's personal preferences, past experiences, generalizations, or outdated and inaccurate health care information.
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