If your group has discussed and decided that members will take turns recording and typing the minutes from each meeting, it has established a(n) ____________
a) conforming norm.
b) implicit norm.
c) deviant norm.
d) explicit norm.
e) inclusion norm.
ANS: d
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Acknowledgment, or ______, is validation and support of another person.
a. active listening b. confirmation c. indexing d. perspective taking
Our brains can process more words per minute than people can typically produce by speaking
Indicate whether the statement is true or false
Dr. Dunn teaches rhetoric but he is also the Dean of the School of Liberal Arts and Social
Sciences and Director of the Graduate School. Despite his many titles, Denise ?nds his lectures interesting and feels comfortable approaching him after class to discuss her next steps in applying for graduate school. She does NOT let his ________ power intimidate her. A) expert B) referent C) reward D) coercive
Judy had her friend Ron tell her other friend Felicity that they were no longer friends. In this case, Judy used __________ because she had a third party convey her unhappiness to end her friendship with Felicity
a. de-escalation b. openness c. Machiavellian tactics d. withdrawal/avoidance