Answer the following statements true (T) or false (F)

Question

1. Learning increases employees' change self-efficacy.
2. Unless the change must occur quickly or employee interests are highly incompatible with the
organization's needs, employee involvement is almost an essential part of the change
process.
3. One problem with negotiation is that it tends to produce compliance rather than commitment to the change process.
4. The best way to manage resistance to change among those who will clearly lose out from the change is to introduce coercion practices.
5. Firing people is the least desirable way to change organizations.

Answer 1

1. TRUE
Learning not only helps employees perform better following the change; it also increase their
readiness for change because they develop a stronger self-efficacy or confidence in their
ability to function effectively following the change (called change self-efficacy).
2. TRUE
Unless the change must occur quickly or employee interests are highly incompatible with the
organization's needs, employee involvement is almost an essential part of the change
process.
3. TRUE
Negotiation tends to produce compliance rather than commitment to the change process.
4. FALSE
Negotiation is a form of influence that involves the promise of benefits or resources in
exchange for the target person's compliance with the influencer's request. This strategy potentially gains support from those who would otherwise lose out from the change.
Negotiation is a better strategy compared to coercion, because coercion can lead to more
subtle forms of resistance, as well as long-term antagonism with the change agent.
5. TRUE
Firing people is the least desirable way to change organizations.