Customer service is:
a. specifically price oriented.
b. our personal vision of the results that will come from our experience.
c. anything we do for the customer that enhances the customer experience.
d. entirely knowledge based.
c
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For a public figure to sue for defamation, the person must prove:
A. negligence. B. unintentional tort. C. the facts talked about to be controversial. D. actual malice.
What does this graph reveal about the heat of vaporization and the heat of fusion?
What will be an ideal response?
Gary decided to borrow from Jones Bank since it promised that his loan interest rate would be systematically reduced every year when the board met. The loan rate was never reduced, but actually increased monthly. Gary refused to pay the interest demanded and sued for rescission of the contract. The bank attempted to collect from Lewis, a surety under the loan. Does Lewis have to pay?
a. Yes, because there is no defense. b. No, because a fraud perpetrated upon Gary will be a defense. c. Yes, since the surety obligation is separate from the underlying contract. d. No, because the surety stands in the shoes of the debtor for all purposes.
Before an evaluation of the project team can be effective and useful, a minimum core of conditions needs to be in place before the project begins. Which of the following would NOT be one of those conditions?
A. Standards for measuring performance exist B. Individual, team responsibilities and performance standards are known by all team members C. Evaluation criteria beyond time, cost and specifications has been established D. Rewards are adequate E. Individuals have the skill set necessary to successfully complete the project