A ______ provides a dynamic view of the process using computers, multiple inputs, work centers, and processing techniques that can help operation managers look at the variability of the process under different conditions.

A. value stream map (VSM)
B. process simulation
C. service blueprint
D. process chart


B. process simulation

Business

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According to the textbook, Starbucks provides its customers with the best

A. branding. B. customer service. C. products/services. D. price. E. availability.

Business

Costs incurred to correct defects in products prior to shipment are referred to as ________________________________________

Fill in the blank(s) with correct word

Business

A company uses a process costing system. Its Weaving Department completed and transferred out 120,000 units during the current period. The ending inventory in the Weaving Department consists of 40,000 units (20% complete with respect to direct materials and 60% complete with respect to conversion costs). Determine the equivalent units of production for the Weaving Department for direct materials and conversion costs assuming the weighted average method.

A. 128,000 materials; 120,000 conversion. B. 128,000 materials; 144,000 conversion. C. 120,000 materials; 120,000 conversion. D. 128,000 materials; 184,000 conversion. E. 120,000 materials; 160,000 conversion.

Business

In a nonconsumer transaction, a holder in due course takes the instrument free from:

a. only personal claims. b. all defenses of any party with whom he has not dealt, except for a limited number of defenses that are available against anyone, including a holder in due course. c. the defense of incapacity, duress, or illegality that renders the obligation void. d. no claims.

Business