A nurse is leading a group on an adolescent psychiatric unit. A new member in the group is from out of state. His accent and his way of dressing set him apart from the other clients and it is obvious that the group, for the most part,
dislikes this client. During the group session, the nurse has the members draw the emotion they are feeling and then has them present their drawings and explain them to the group. Which of the following would be the most effective way to address the group's dislike for the new member?
A) Skip him when it is his turn to present his drawing.
B) Let the client talk last so the others will not have time to make fun of him.
C) Compliment the client when he presents his drawing.
D) Demand that each member of the group tell the client why they dislike him.
Ans: C
In some groups, members clearly dislike one particular member. This situation can be challenging for the leader because it can result in considerable tension and conflict. This person could become the group's scapegoat. The group leader may have made a mistake by placing the person in this particular group, and another group may be a better match. One solution may be to move the person to a better-matched group. Whether the person stays or leaves, the group leader must stay neutral and avoid displaying negative verbal/nonverbal behaviors that indicate that there is dislike for this specific member (or that indicate displeasure with the other members for their behavior). Often, the group leader can manage the situation by showing respect for the disliked member and acknowledging his or her contribution. Skipping the client nonverbally indicates negative feelings. Allowing the client to talk last isolates the client from the group. Demanding that the other group members tell why they dislike the client would demonstrate displeasure with the rest of the group for their behavior.
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