Adding value with a cluster of satisfactions would be an effective way to deal with:

A) time resistance
B) adaptive selling
C) price resistance
D) third-party testimonials
E) decision postponements


C

Business

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Outstanding shares of stock are

A) authorized shares that have not yet been issued. B) also called treasury shares. C) issued shares that have not yet been authorized. D) issued shares that are still in circulation.

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The formula used to compute budgeted total cost at any level of activity is presented in the

a. flexible budget. b. performance report. c. static budget. d. cash flow forecast.

Business

Identify the subject in the sentence. Management evaluated employees differently last year

Business

Smith recently purchased a DVD player that began causing problems while still in its warranty period. Smith wrote to the manufacturer of the DVD player requesting a replacement. He asked for an adjustment before providing an explanation, assuming that the claim would be granted willingly. The message written by Smith is an example of a(n) _____.?

A) ?persuasive claim B) ?form message C) ?routine claim D) ?acknowledgment message

Business