One of the potential benefits to a team of a slow-to-act leader is ______.
A. increased positional leadership
B. decreased decision effectiveness
C. encouraging team members to emerge as leaders
D. preventing problems from getting out of control
C. encouraging team members to emerge as leaders
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Ambient Management, Inc. was experiencing a gap in the services it was providing. It closed the gap by ensuring that its customer-facing staff had the skills, training, and proper tools to perform their jobs. When compared with the gap model of service quality, the gap that the company addressed was between what ______.
A. customers wanted and what management thought customers wanted B. the company provided and what the customers were told it provided C. management thought customers wanted and the quality specifications it developed D. the service quality specifications were and the service that was actually provided
A focus on compensation decisions that help the organization gain and sustain competitive advantage is known as ________.
A. association perspective B. strategic perspective C. planned perception D. strategic alliance E. competitive heterogeneity
Reilly's law of retail gravitation states that the size of a trading area ________ as population density decreases.
Fill in the blank(s) with the appropriate word(s).
How is the accounts receivable turnover computed? What information does this ratio provide?
What will be an ideal response?