Sites like Amazon are responsible for popularizing e-commerce as a spending practice.?
a. True
b. False
ANSWER:
True
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Research on nonverbal communication skill and interpersonal successes and failures indicates all of the following except ______.
a. Expressive people tend to be more intelligent than less expressive people. b. Expressive people tend to be rated as more physically attractive than less expressive people. c. Skilled decoders tend to be less lonely than unskilled decoders. d. Skilled decoders tend to be more satisfied with their marriages than unskilled decoders.
__________ is a method for reducing communication anxiety that recognizes that nervousness
is partly caused by illogical beliefs. a. cognitive restructuring b. cognition restructuring c. psychological restructuring d. emotional restructuring
Lupe disagrees with Mike's conservative political views; however, she waits until Mike has finished making his points before critiquing his claims. This is an example of which strategy for critical listening?
a. filtering out difficult messages b. keeping an open mind and avoiding prejudging c. recognizing your own biases d. avoiding sharpening
Carol is giving a lecture to 500 people in a lecture hall. She is at a podium and the closest person is 15 feet away. Carol is delivering her lecture at which distance?
a. intimate b. close friend c. casual-personal d. socio-consultive e. public