The _____ technique involves finding some truth in what involuntary members are saying, even when the leader believes they are largely wrong, irrational, unfair, or unreasonable.
A. neutral inquiry
B. disarming
C. clarification
D. empathic
Answer: B
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Why do the authors of the textbook not support the belief that it is scientifically useful to connect human “races” and behavior?
A) Their research concluded that most behaviors showed no difference between supposed “racial” groups. B) The connection between “race” and behavior is intangible and unsuitable for scientific study. C) There is not enough cultural data available to create a good study sample D) The authors believe that it makes more sense to connect “races” with emotions than with behaviors.
When a social worker pinpoints issues in agency structure, policy, or procedures that have a negative impact on service delivery, he or she is performing the role of:
A) ?facilitator. B) ?organizational analyst. C) ?information disseminator. D) ?advocate.
During the last decades of the twentieth century, the number of teen pregnancies
A. Stayed about the same. B. Decreased. C. Increased. D. Increased only for African American teens.
Which type of recording format is used most often in agency case records?
a. Summary b. Narrative c. SOAP