The AACN has addressed the issue of horizontal violence in the workplace and made recommendations for actions by the nurse manager. Which of the following are recommendations for action by the AACN against workplace horizontal violence?

a. Develop a culture that does not tolerate violence.
b. Report all incidences to upper management.
c. Separate the two people by not assigning them to work on the same shifts.
d. Ask the two people to sit down and work it out.


A

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A If the workplace is intolerant of horizontal violence, staff will not participate in that form of conflict.
B This is not an action that should be taken by the manager.
C This is not an action that should be taken by the manager.
D This is not an action that should be taken by the manager.

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