Which of the following is NOT one of the guidelines for effective apologies?
A) Admit wrongdoing.
B) Justify your behavior by mentioning that everyone does it or that others have done worse.
C) Avoid excuses.
D) Give assurance that it will not happen again.
B
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Compare and contrast indulgence and self-restraint cultures.
What will be an ideal response?
The 3 × 5 rule for designing effective slides is:
A. To have at least three images for every five text lines. B. Make sure the information on each slide can fit on a 3 × 5 card. C. No more than three lines with five words per line. D. None of these answers are correct.
According to style theory, a(n) _____ leader takes charge and has a high level of intellect and expertise, making all decisions him- or herself
Fill in the blank(s) with correct word.
Discourse analysis is a kind of conversation analysis that examines the micro-structures of everyday, naturally occurring interaction
a. True b. False