Technician A says that a person with crossed arms is probably not listening to what you're saying. Technician B says that crossed arms is a sign the customer is interested in what the technician is saying. Which technician is correct?
A) Technician A only B) Technician B only
C) Both technicians A and B D) Neither technician A nor B
A
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Fan coil units used in medium temperature cases are usually defrosted using ____.
A. electric heat B. hot gas heat C. hand scraped D. unit off cycle time
In a kinematic diagram, two elements in relative motion and in contact with each other are known as ____.
A. pairs B. braces C. chains D. links
Two technicians are discussing electronic leveling systems. Technician A says that a weight should be placed in the vehicle as part of the diagnostic procedure. Technician B says that many ride height sensors are adjustable. Which technician is correct?
A) Technician A only B) Technician B only C) Both technicians A and B D) Neither technician A nor B