Answer the following statements true (T) or false (F)

1. Good feedback is always expressed verbally.
2. According to the textbook, one of the most sought-after skills in new hires is computational skills.
3. Public speaking is the only form of public communication.
4. Purchasing or borrowing a speech prepared by another person as if it were your own without attribution is called paraphrasing.
5. Public speaking skills are only valuable on the college campus.


1. F
2. F
3. F
4. F
5. F

Communication & Mass Media

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"You are acting so immaturely! What's wrong with you?" These statements could be offered in a tentative manner by saying,

a. "You are throwing your books on the floor. Is anything wrong?" b. "Is there something wrong with you?" c. "I guess you are unable to control yourself." d. "Obviously what I think does not matter to you." e. "You're acting weird. What's your problem?"

Communication & Mass Media

Social penetration

a. is characterized only by the depth of topics discussed with our significant others. b. occurs when our self-disclosure moves from superficial topics to topics that are more intimate. c. is characterized only by the breadth or variety of topics about which we selfdisclose. d. suggests that relationships follow a trajectory and can be classified in terms of integration, maintenance, and termination. e. All of the above

Communication & Mass Media

Using the pillow method can

a. enhance cognitive complexity. b. boost empathy. c. lead to valuable insights. d. b & c e. all of the above

Communication & Mass Media

In her speech about classical ballet, Kyndra mentioned, but did not explain, the terms entrechat and arabesque. Since most of her listeners were unfamiliar with ballet, what error did Kyndra make in her use of language?

A. She did not use language appropriate to the setting. B. She did not use language appropriate to the occasion. C. She did not use language appropriate to the topic. D. She did not use language appropriate to the speaker. E. She did not use language appropriate to the audience.

Communication & Mass Media