A patient cancels a scheduled appointment because the patient will be attending a Shivah for a family member. Which response by the nurse is best?
a. "When families come together for end-of-life decisions, it provides connections."
b. "We will reschedule so the appointment does not fall on the Sabbath."
c. "Missionary outreach is so important for spiritual comfort."
d. "I'm so sorry for your loss."
ANS: D
A death has occurred and saying that you are sorry for their loss is appropriate. The Jewish mourning ritual of Shivah is a time period when normal life activities come to a stop. Those mourning welcome friends into the home as a way of honoring the dead and receive support during the mourning period. Cultural variables can influence a person's response to grief. It is not when families come together for end-of-life decisions. It is not because the appointment fell on the Sabbath. It is not about missionary outreach.
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