Which statement best describes another typical guest’s perception of waits?
a. Solo waits feel longer than group waits.
b. Comfortable waits feel longer than uncomfortable waits.
c. Unhappy waits feel shorter than happy waits.
d. Unfair waits feel shorter than fair waits.
a. Solo waits feel longer than group waits.
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Which of the following is an advantage of a mixed organization structure?
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