What are the listener’s “good” behaviors in active listening?
a. Avoid engaging in the communication process.
b. Avoid behaviors that can change the speaker’s perceptions.
c. Avoid behaviors that prevent judgments and evaluations.
d. Provide encouragement.
b. Avoid behaviors that can change the speaker’s perceptions.
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________ are specific instances that contradict your claims
Fill in the blank(s) with correct word
"By the end of 2005, nearly 30 percent of American claimed to
have read The da Vinci Code." What type of supporting material is used in this example? a. Testimony b. Definition c. Statistic d. Story e. Analogy
Effective central ideas are written in question form
Indicate whether the statement is true or false
A speaker describes the safety features of a new car, starting at the front bumper and progressing to the rear bumper. Which organizational pattern is the speaker using?
A. spatial B. cause-effect C. problem-solution D. chronological