Trevor gave a speech asking his managers to adopt his
plan for outsourcing housekeeping services. This is an
example of a(n)
a. oral report.
b. recommendation.
c. introduction.
d. briefing.
b
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An intriguing or startling statement is an excellent way to draw your audience in with: a. the introduction and the conclusion
b. the strange and the usual. c. the unknown or the curious. d. the quote or the poem.
According to Ting-Toomey's theory of facework,
A. collectivistic cultures are more concerned with truthful disclosure than saving face. B. individualistic cultures are more concerned with saving face than truthful disclosure. C. preventive facework is designed to protect a person from threats to face. D. restorative facework is designed to protect a person from threats to face.
The speaker can combat listener distractions by
A) emphasizing how each main idea relates to the thesis. B) talking louder and faster. C) using audience analysis to analyze listeners' preconceptions. D) making the speech as short as possible. E) lecturing the audience on the need to pay attention.
According to the textbook, in its broadest sense, communication is the process of which of the following?
a. thinking about information b. sending information c. acting on information d. making sure grammar is correct