By the last quarter of the 19th century, there was

a. a vibrant American economy because corporations, needing a market for their goods, paid good
wages to ordinary laborers to stimulate demand; this would later be known as trickle?down
economics.
b. an increasing understanding by industrialists that the human being should be the measure of
industrialization and mechanization.
c. a corporate push to ban child labor because industrialists realized they would need literate,
educated, disciplined workers.
d. the widespread impoverishment of millions: 1% of America’s population controlled 47% of
America’s assets.


D

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Once we have become skillful at preparatory empathy we can be reasonably sure what our client will say and can then prepare our response

A. True B. False

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In regards to evaluation and interpretation of historical evidence, the end product or conclusion will:

a) relate to the guiding questions or hypotheses b) support current policy options. c) clearly reflect personal bias of the researcher. d) always shape social welfare policy makers.

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The primary verbal response used to convey empathy is:

a. clarification. b. paraphrasing. c. reflection. d. summarization.

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What is the typical order of problem solving steps in FFT's mutual problem solving strategy?

A) Identify the problem, reevaluate outcomes, agree on how to accomplish the goal, identify potential obstacles, identify the desired outcome B) Reevaluate outcomes, agree on how to accomplish the goal, identify the problem, identify potential obstacles C) Identify the desired outcome, identify the problem, identify potential obstacles, agree on how to accomplish the goal, reevaluate outcomes D) Identify the problem, identify the desired outcome, agree on how to accomplish the goal, identify potential obstacles, reevaluate outcomes

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