If Kraft Foods hired a consultant to decrease group friction and enhance cooperative work relationships, this would be an example of managing ________ changes.

A. technological
B. people
C. financial
D. structural


Answer: B

Business

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Indicate whether the statement is true or false

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A speech discussing natural disasters on the East Coast, in the Midwest and on the West Coast would be organized

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You meet a young man who engages in violence against men he thinks are homosexuals. You just read the section on Freud and tell the man that he is resorting to violence due to his confusion about his own sexuality. Just before he hits you, what defense mechanism would you say the young man is employing?

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A. doctrine of transformation B. declaratory doctrine C. constitutive doctrine D. doctrine of incorporation

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