Briefly describe the subordinate structures of representative office, an agent, and a branch
What will be an ideal response?
The main point of commonality between the representative offices, agencies, and branches is that they do not create separate entities in the host country. A representative office does not actually conduct business; rather, it functions as a foreign contact point where interested parties can obtain information about a particular firm. An agent is an individual who is employed as an independent representative of a firm. Agents are subject to the supervision of the parent firm (or principal), and the authority that they can exercise is limited to what the parent delegates to them. While in the host country, they are subject to the laws of that sovereign. A branch is a unit of the parent company that involves not only the placement of individuals in a particular locale but also the establishment of a facility, such as an assembly plant, mining operation, or service office.
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Discuss how globalization has affected the marketing environment
What will be an ideal response?
A check on which a bank is both the drawer and the drawee is known as a certified check.
Answer the following statement true (T) or false (F)
Balancing service with the courage to challenge can be difficult sometimes. Skills that can help with this balance are ______.
a. conformity and delegation b. independent and critical thinking c. critical thinking and engagement d. emotional intelligence and political savvy
An example of ______ would be rather than expressing irritation at a demanding customer, you maintain your composure and attempt to empathize by putting yourself in the customer’s position and trying to feel his or her frustration.
A. emotional contagion B. deep acting C. surface acting D. emotional dissonance