________ determines the structure, features, and functions of every information system
A) Differentiation strategy
B) Competitive strategy
C) Organizational culture
D) Organizational objective
B
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The Wolfchase Galleria Mall uses a software that tracks their customers' shopping patterns at different stores within the mall. The mall then uses this software to send coupons to customers for the stores where they frequently shop. This mall is engaging in
A. customer relationship management. B. lifetime value marketing. C. customer segmentation analysis. D. share of customer management. E. target market segmentation.
Richard received his credit card bill and noticed an error. He wrote to the company the next week, pointing out the error in his bill. Under the law, what is the credit card's obligation once it receives Richard's letter?
The Superfund is: A)?Tapped by Congress
B)?Used for air pollution problems. C)?Available by private citizen suit. D)?A trust fund. E)?None of the above
Tactical decisions define
a. the day-to-day activities of the organization. b. the goals and plans of the organization. c. the domain of operations managers, who are close to the customer. d. the steps taken to achieve the goals and objectives.