When you adopt an avoiding style of conflict management, you adopt what firefighters call a “stay low and go” philosophy
A. True
B. False
ANS: a
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Now that more women are playing professional sports, there are no marked differences in the way sportscasters talk about male and female athletes
Indicate whether the statement is true or false
Using computer-generated visual aids is a very useful presentational device. However, beginning speakers use computer-generated visual aids erroneously in a few ways
Which of the following is a guideline for effectively using computer-generated visual aids? A) Don't make your graphics sparse. B) Don't overdo the computer-generated graphics. C) Don't use a font size larger than 48 point. D) Don't spend too much time practicing with a computer-generated aid. E) Don't avoid using the computer-generated aid frequently.
When interacting with people, Miranda is concerned with the other person's self-image, yet she also wants the other person to like her. According to face-negotiation theory, Miranda has ______.
A. mutual face concern B. negative face for other C. positive face concern D. self-face assertion
Who is likely to be most skilled at interpreting nonverbal messages?
A. a person who is not good at expressing their own emotions B. a person who is introverted C. a person who has a high self-esteem D. a person who is biased