Which of the following is an ineffective practice with regard to creating e-mail messages?
A. Typing the message in all-capital letters
B. Including all the recipients in the blind carbon copy list when mass mailing is necessary
C. Limiting the content in the e-mail to one topic, if possible
D. Mentioning the attachment and your intentions for the attachment in the message itself
A
Typing the message in all-capital letters is an ineffective practice with regard to creating e-mail
messages. Use upper- and lowercase letters; typing in all-capital letters is considered shouting
and is rude.
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