KSAs stand for ______.

a. Key Strategic Activities
b. Knowledge, Skills, and Abilities
c. Knowing Service Actions
d. Keeping Service Alert


b. Knowledge, Skills, and Abilities

Business

You might also like to view...

Activity-based costing is useful for profit planning

Indicate whether the statement is true or false

Business

At the time of a credit sale, a company would record an increase in assets and an increase in revenues.

Answer the following statement true (T) or false (F)

Business

Which of the following is not a key component of a memo?

A) Identi?cation lines. B) Audience recognition. C) Discussion. D) All of the above. E) A and B.

Business

A manager has been given the table shown below and is asked to generate random numbers. Which of the following statements is TRUE?

Range # Customers 00-49 0 50-79 1 80-99 2 A) There are no customers in the store 49 percent of the time. B) The probability of having one customer in the store is 0.30. C) The relative frequency of having two customers in the store is 0.80. D) If we randomly choose the numbers 0 through 99 enough times, about 99 percent of the time we will have two customers in the store.

Business