Sharia is listening logically and dispassionately to the salesperson who is trying to sell her a car. Sharia is engaging in what type of listening?
A. offensive
B. defensive
C. critical
D. empathic
Answer: C
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Fill in the blank with correct word
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a. their audience. b. themselves. c. their message. d. the use of attitude adjustments focuses speakers on all of the above.
The melting pot metaphor was made popular by a ___________ written by Israel Zangwell.
a. television show b. song c. play d. film