Explain why a customer's purchase history may be considered the most important piece of information collected in a CRM system
What will be an ideal response?
With customers' purchase histories, a company can conduct a customer profitability analysis, which will allow the company to differentiate customers based on the value they bring to the company.
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In the liquidity-preference model, the slope of the money supply curve implies that
A. money demand varies directly with the nominal interest rate. B. money supply varies directly with the nominal interest rate. C. nominal interest rate has no effect on the money demand. D. nominal interest rate has no effect on the money supply.
Which of these is an example of problem-focused coping?
A. dwelling on less annoying aspects of the daily events B. talking to a friend to release pent-up emotions C. taking time out to listen to some music D. maintaining a positive outlook E. seeking the assistance of a supervisor
Joan Kingman is listing the Schubach Farm for sale. In inspecting the property, Joan notes several sinking areas in the property. Joan is unsure of what they are
A) Joan need not disclose their presence because she doesn't know what they are. B) Joan must disclose their presence. C) Joan must disclose them only if the Schubachs agree. D) Joan need only ask the Schubachs what they are.
The laws against discrimination in employment DO NOT cover which of the following areas:
a. hiring b. promotion c. transfers d. opportunities e. all of these areas are covered by laws against discrimination in employment