Pseudo-conflict occurs when personalities clash

Indicate whether this statement is true or false.


Answer: False

Communication & Mass Media

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Answer the following statements true (T) or false (F)

1. Threats and promises are excellent examples of using direct and virtual use of power. 2. Even though you’d rather become an actor, you major in pre-med because you know your parents would prefer that. This is an example of hidden use of power. 3. Maintaining eye contact and nodding to show that you are listening is part of expressing goodwill. 4. Listening to the other person is an essential part of managing conflict. 5. “Am I only thinking about the way we do things in America?” is a question you may ask yourself when you are practicing cultural sensitivity.

Communication & Mass Media

A web site that employs staff members who post new items on the site throughout the day, and utilizes software that easily facilitates this process, uses ________________ updating to change its content

Fill in the blank(s) with correct word

Communication & Mass Media

Even though Susie volunteers to work on committees on does a lot of the work on her own, she feels so misused and resentful that she criticizes committee members behind their backs. Susie's behavior would be classified as

a) assertive. b) passive. c) aggressive. d) assertive-aggressive. e) passive-aggressive.

Communication & Mass Media

In reviewing the research on dialects, Carley Dodd has drawn several conclusions. Which statement is NOT one of Dodd's conclusions?

a) People judge others by their speech. b) Upward mobility and social aspirations influence whether people change their speech to the accepted norms. c) It would be unethical to speak differently at home than you would speak at work. d) General American Speech is most accepted by the majority of the American culture. e) People should be aware of dialect prejudices and attempt to look beyond the surface.

Communication & Mass Media