After a lengthy meeting with the boss and several of his coworkers, Alex asked his friend Jeff if he was concerned about the number of layoffs that his boss said were coming. Jeff looked puzzled for a moment before telling Alex that he wasn't sure when exactly their boss had said to expect layoffs. That exchange reflects which of the following myths of listening?
A. Hearing is the same as listening.
B. All listeners hear the same thing.
C. Listening is natural and effortless.
D. People vividly recall information that they hear.
Answer: B
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When someone listens closely in order to use a speaker's words against her, this is
___________ listening. Fill in the blanks with correct word
Tracy began her speech about online music services by saying, "Illegally downloading music from the
Internet is just like visiting your local music store and shoplifting several CDs." What type of introductory device is this? A) anecdote B) rhetorical question C) analogy D) humor E) startling claim
To adjust your behavior in response to the other person or persons you are communicating with is to _____
Fill in the blanks with correct word
Packing an excess of ideas and images into a slide can lead to
A. balance. B. order. C. clutter. D. unity.