The nurse is using therapeutic communication techniques when counseling residents of an assisted-living facility. Which of the following is a recommended guideline for this process?
A) Allow the client to speak without actively participating in the conversation.
B) Stand up when speaking to demonstrate interest and respect.
C) Do not engage a client with speaking difficulties in a conversation.
D) Place older clients in double rooms to encourage social interaction.
D
Feedback:
In a hospital or nursing-home setting, placing older clients in double rooms is usually best, to help prevent isolation and provide more environmental stimulation. Communication is a two-way process. Therapeutic and social communications have different approaches that should be used with all clients, including those with speaking difficulties. The nurse should be aware of the meanings of touch and body language, make appropriate eye contact, and show genuine interest when visiting. The nurse should also listen attentively and sit down when speaking to demonstrate interest and respect.
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