In-group and out-group distinctions may
a. stem from the need to feel positive about our in-group.
b. stem from the need to feel positive about our out-group.
c. occur when we want to join an out-group.
d. occur when others want to join our in-group.
e. All of the above
a
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The textbook offers a number of suggestions for using language more effectively. What are those
suggestions? Identify how we can use language more effectively and provide an example for each strategy. What will be an ideal response?
Nonverbal behavior that communicates liking and engenders feelings of pleasure demonstrates _____
a. territorial marker b. immediacy c. emblems d. affect displays
The crisis doesn't shape or change the messages used in responses
Indicate whether the statement is true or false
An abrupt or ill-planned closing may reduce an interviewer's credibility and make an interviewee feel "used" or "taken advantage of."
Answer the following statement true (T) or false (F)