Appeals to emotions can sometimes alienate listeners instead of involving them.

a. True
b. False


a. True

Communication & Mass Media

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Explain how self?fulfilling prophecies work and provide a brief example

What will be an ideal response?

Communication & Mass Media

To answer the organizing question, "How do you tune a snowboard?" you would probably use _______

a. topical division b. chronological division c. causal division d. problem-solution division

Communication & Mass Media

All of the following character traits damage self-concept and create problems in the workplace EXCEPT

A) keeping peace with others at all costs. B) constantly pushing hard and doing as much as you can. C) feeling you don't belong in the position you have. D) procrastination. E) pointing out to subordinates which behaviors they need to change to improve performance.

Communication & Mass Media

A customer of Company X posts a defamatory statement on Facebook about the services and policies of Company X. Since the reputation of Company X is significantly harmed by the Facebook post, the company’s owners want to file a defamation lawsuit. Based on the law, which statement is true?

a. Only Facebook can be sued. b. Only the customer can be sued. c. Neither Facebook nor the customer can be sued. d. Both Facebook and the customer can be sued.

Communication & Mass Media