Pat's family tells a story about how they coped when their dad passed away. They talk about "hanging in there" and "sticking together no matter what." This story best illustrates the family's
a. history, expectations, and identity.
b. voluntaristic identity.
c. individualistic and low context beliefs.
d. negative sanctions imposed on members.
e. communication competence of individual members.
a
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All of the following statements about expressiveness are true EXCEPT
A) When expressiveness is exaggerated, it may be perceived as manipulative. B) A recent study found that stores with upbeat salespeople experienced better sales productivity than stores whose salespeople were less positive. C) When we communicate without expressiveness, our message tends to be ambiguous. D) Expressiveness can only be communicated nonverbally; it cannot be communicated verbally. E) Expressiveness is an ability to make your attitudes and emotions know to others.
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Indicate whether the statement is true or false.
In the ________ culture, people define themselves according to their group affiliation and are willing to sacrifice to meet group goals. This culture promotes benevolence, tradition, and conformity
A) collectivist B) individualist C) high-context D) low-context