Withdrawal of an offer by the offeror is a:
a. counteroffer b. revocation
c. reinstitution d. reinstallation e. resection
b
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The formula for calculating the customer value index is: Brand Image+Warranty+Price +Callbacks
Indicate whether the statement is true or false
____________ customers want to avoid paying big bills but don't care as much about response times
a. basic needs b. risk avoider c. hand holder d. intermediate needs e. advanced needs
If their contract contains no binding arbitration clause, the parties may secure arbitration by entering into a ________ agreement
A) remission B) subrogation C) submission D) protestation
Estes, an accountant, contracts to perform services for Frasier. In performing those services, Estes uncovers a suspicious financial transaction. Estes is most likely not liable if he
A. acted negligently in failing to discover the transaction sooner. B. conceals the discovery and otherwise finishes the work. C. investigates and reports the discovery to Frasier. D. obtains restitution from the perpetrator without Frasier's knowledge.