Answer the following statement(s) true (T) or false (F)

1. According to Wilson, one of the strongest and most often studied aspects of attraction to the group is race.
2. According to Wilson, perhaps the most important reason for a member to belong to a group from the standpoint of group development is attraction to the goal.
3. According to Lipnack and Stamps, in the best of networks, everyone is a leader.
4. In talking about hierarchical levels in groups, Lipnack and Stamps note that the top-down relationship is the most effective one.


1. False
2. True
3. True
4. False

Communication & Mass Media

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Identify obstacles to listening, and how to avoid them Some obstacles to listening are internal and occur in your "mental zone." Your textbook mentions which of the following as an example of an internal distraction?

A. being preoccupied B. preconceptions about the topic C. personal objections D. all of these choices E. none of these choices

Communication & Mass Media

The Reader's Guide to Periodical Literature focuses exclusively on specialty magazines

Indicate whether the statement is true or false

Communication & Mass Media

Swearing has no useful role in the workplace

Indicate whether the statement is true or false

Communication & Mass Media

The process of imparting information is this:

a. communication b. exposition c. dialogue d. all of these answers e. none of these answers

Communication & Mass Media