Describe each of the four phases of the Plan-Do-Check-Act process in a behaviour change.
What will be an ideal response?
“Plan” as the thinking and recording of details in both why and how the behaviour change initiative was chosen as well as the step-by-step process by which it will be achieved. “Do” is the execution of the steps in the plan. “Check” is the study of what is working and what is not so that the plan can be adjusted. “Act” is to continue forward integrating the new behaviours.
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The credit department
a. prepares credit memos when goods are returned b. approves credits to accounts receivable when payments are received c. authorizes the granting of credit to customers d. none of the above
What is the correct formula for B9?
a) =(B4*B6)/(PRICE(B2,B3,B4,B5,B6/B6*100,B7,B8)*B6)
b) =B4*B6/PRICE(B2,B3,B4,B5,B6/B6/100,B7,B8)
c) =B4*B6/PRICE(B2,B3,B4,B5,B6/B6*100,B7,B8)/100*B6
d) =(B4*B6)/(PRICE(B2,B3,B4,B5,B6/B6*100,B7,B8)/100*B6)
e) =B4/PRICE(B2,B3,B4,B5,B6/B6,B7,B8)
A bottleneck ______.
A. requires major investment to resolve B. is usually a long-term issue C. is a limit or constraint on the workflow in an operation D. cannot be eliminated in a short span of time
Which of the following is NOT among the ethical and social challenges facing operations managers?
A) honoring stakeholder commitments B) training, retaining, and motivating employees C) efficiently developing and producing safe high-quality green products D) increasing executive pay E) providing a safe workplace