After completing the course, Ann was asked to fill out a feedback form. The form had the following questions:
1. Was the course helpful?
2. Which subjects did you find most interesting?
3. Which subjects did you find boring?
4. What changes would you make to the way the "boring" subjects were handled?
Which sequence does the questionnaire follow? Why is it used?
a) Inverted funnel; it is used to help the interviewee to recollect the topics and answer open-ended questions
b) Funnel; it is used so that the interviewee can talk about the topics in an unbiased manner.
c) Tunnel; it is used to replicate, tabulate, and analyze the responses of more than one interviewee.
d) Dyadic; it is used because there are no mediators between the parties.
A
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In his persuasive speech on eliminating the general education requirements at State U., Darnell argues, "I've already taken two of the required 15 courses, and believe me they were a waste of time." Darnell's use of reasoning from specific instances to a generalization is __________.
A. valid because he is using his own experience B. invalid because he did not state which classes he took C. valid because it is something his audience can relate to D. invalid because he is overgeneralizing the basis of too few observations
Showing concern for the values of the audience is one aspect of
psychological preparation. Indicate whether the statement is true or false
After a series of meetings between the presidents of two countries ended in deadlock, the respective foreign affairs secretaries were called in to negotiate terms of trade and commerce
The presidents were not willing to budge from their respective stances to find a middle ground that would benefit both parties. What was the primary cause for the deadlock in negotiations? a) Mutual misunderstanding with disagreemen b) Shared meaning due to proxemics c) Mutual misunderstanding with agreement d) Architectural nonverbal communication due to territoriality
For the best chance to communicate your intended message, you should use which of the following types of words in a speech as an effective strategy?
A) vague B) simple C) abstract D) complex