Chris was pretty sure that he was earning a “C” in this history class, but his instructor pulled him aside after class and told him that he has been doing excellent “A” work all semester. Chris’ internal immediate reaction is total surprise; however, his face shows mild surprise, and he comments that he thought he was doing pretty good work in the course. Which display rule is Chris

illustrating?

a. overintensification of the affect
b. deitensified affect
c. neutralized feelings
d. masked feelings


ANS: b

Communication & Mass Media

You might also like to view...

When speaking to an involuntary audience it is suggested that one should use a little ________ to try to understand the world as another person does

Fill in the blank(s) with correct word

Communication & Mass Media

To use language ethically, a speaker should ____

A) avoid controversy and use lively, vivid wording that is aesthetically pleasing B) shock the audience, to the point of generating discomfort, so they will understand the ethical importance of the speech C) use language true to his or her own character, even if it might be uncomfortable for the audience, since it's unethical to not be true to yourself D) try to promote mutual respect, and avoid language the audience may find offensive

Communication & Mass Media

A rough outline should be written in complete sentences

Indicate whether the statement is true or false

Communication & Mass Media

A speech to __________ is a persuasive speech designed to influence listeners' feelings

Fill in the blanks with correct word

Communication & Mass Media