A bias is:

a. an example of cultural pride.

b. an example of impartiality.

c. a way of thinking that is always negative.

d. a way of thinking that prevents you from being impartial about a situation, issue, or person.


d

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Communication that occurs between a number of people in a meeting or a brainstorming session is termed ____________.

a. Small group communication b. Self-communication c. Dyadic communication d. Organizational communication

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A batch process is used to produce products in ______.

a. large variety in moderate volumes b. moderate variety in large volumes c. moderate variety in moderate volumes d. large variety in large volumes

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Availability is related to ______.

a. reliability only b. maintainability only c. reliability and maintainability d. redundancy and reliability

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Dixie, a driver for Express Delivery Company, leaves the truck's motor running in neutral and carelessly forgets to set the parking brake while she makes a delivery. The truck rolls and crashes into a nearby gas station pump, igniting a fire that

spreads quickly to a construction site a block away. A burned wall col-lapses onto a crane, which falls on Fazio, a by-stander, and injures him. What must Fazio show to recover dam-ages from Express Delivery?

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