Which of the following is NOT true of a product-market?

A. Very different types of products may compete for consumer dollars.
B. Naming product-markets includes consideration of where the customers are.
C. Customers in a product-market have very similar needs.
D. Competing suppliers offer close substitutes to satisfy needs.


Answer: A

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"Backstage" contact points in a blueprint refer to:

A) contacts which are not face-to-face. B) discrete contact points with the customer. C) the contact points for suppliers. D) contact points that are observable to customers.

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Market tests are diagnostic and are directed toward eliminating serious problems with the product

Indicate whether the statement is true or false

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Which of the following is not a distinguishing characteristic of a derivative instrument?

a. Derivative instruments have terms that require or permit net settlement. b. Derivative instruments have a low initial net investment. c. Derivative instruments are highly effective throughout their term. d. Derivative instruments have one or more underlyings and notional amounts.

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Which of the following is the best way for Lawyer Larson's Paralegal Pat Patterson to introduce himself to a client?

A) "Hey, I'm Pat. I work for the lawyer." B) "Hey, I'm Pat Patterson. I just need to ask you some questions." C) "Hello, I'm Pat Patterson. I am a paralegal, assisting Lawyer Larson. I need to spend some time with you, asking you some questions about your matter." D) "Hello, I'm a paralegal. I need to ask you a bunch of questions before we can get started on your case."

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