What is "Kaizen", and how is it related to total quality management?


"Kaizen" is the name of a book written by Masaaki Imai. Kaizen is a philosophy centered on ongoing improvement involving everyone, including workers and managers.

Business

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A follower ______.

a. should maintain his or her beliefs, style, and behavior, allowing an experienced and effective leader to adapt b. should remain loyal, and he or she will not get into too much trouble c. should assess a leader’s style and goals and attempt to make compromises d. none of these

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The percentage representing what a company earned from its assets is called __________.

Fill in the blank(s) with the appropriate word(s).

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The project lifespan stage where team members have built strong relationships and trust each other best describes

A) forming. B) storming. C) norming. D) performing.

Business

Which of the following would not lead a manager to believe that an ethical concern exists?

A. Have I done something to circumvent a system intended to secure or protect information? B. Have I misled anybody in order to gain access? C. Have I done anything that coerced somebody to share this information? D. Is the contemplated technique for gathering information relevant?

Business