Which of the following is a goodwill message?
A) a suggestion for improving service
B) a direct request for product information
C) a persuasive request for an adjustment when the customer is at fault
D) a complaint message that includes positive comments about the company
E) a sympathy card
D
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The following information is available for Hatter Co. ?201720162015Net income2,5001,7001,900Net sales37,00035,00032,000Total assets420,000395,000375,000From the information provided, calculate Hatter's profit margin ratio for each of the three years. In 2016, economic conditions and a slowing economy impacted the results of operations. Comment on the results, assuming that the industry average for the profit margin ratio is 7% for each of the three years.
What will be an ideal response?
While they have many differences, millennials and members of Gen Z are both comfortable with ______.
A. there being winners and losers B. making quick decisions C. staying with an organization for 10 years or more D. making a living over making a difference
How is perceived organizational support related to other attitudes?
A. unrelated to other attitudes B. no different to other attitudes C. unimportant for other attitudes D. distinct from other attitudes
Which of the following is a defense to a charge of monopoly?
A) the Noerr doctrine B) natural monopoly C) conscious parallelism D) predatory pricing