Dr. Kwan, a professor at a local university, has been working with the union leaders and management at Empire Corporation to help the two sides resolve differences over desired wage levels for a new contract. First, he met with each side privately to determine any common ground for agreement. For the past week, he has worked with representatives from each side to promote communication and compromise at the bargaining table. Dr. Kwan is a(n):
A. arbitrator
B. mediator
C. fact finder
D. shop steward
Answer: B. mediator
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A. Retaining control of the classroom
B. Making the class interesting
C. Having knowledge of the subject
D. Having a poor attitude
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A. 12 times. B. 25 times. C. 50 times. D. 65 times.
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What will be an ideal response?
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