A veteran nurse working on the medical-surgical unit of an urban hospital is frequently consulted by other staff members on clinical issues and new procedures. What characteristics of the informal leader does this veteran nurse demonstrate? Select all that apply.
A) Seniority
B) Insecurity
C) Special abilities
D) Age
E) Supervisory position
Answer: A, C, D
Informal leaders are recognized by the group as leaders and play an important role in influencing colleagues, coworkers, and other group members to achieve the group's goals. They often become leaders because of seniority, age, or special abilities. Leaders tend to be informed and confident. An informal leader is not officially appointed.
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